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Last updated: 13 October 2026
Bixox (“we”, “us”) respects your privacy. This policy explains how we collect, use, disclose and protect your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia (“PDPA”).
1. Personal data we collect
When you use our website forms, newsletter sign-up, WhatsApp or phone, we may collect your name, company name, email address, phone number, business details such as industry and monthly marketing budget, and any message you send us. We also collect limited technical data such as pages visited and the advertising campaign that brought you to our site (for example UTM parameters).
2. How we use your data
- To respond to your enquiry and prepare any audit, proposal or quotation you request.
- To send marketing tips, offers and updates, only where you have agreed to receive them.
- To measure and improve our website and advertising.
- To comply with legal and regulatory obligations.
3. Disclosure
We do not sell your personal data. We may share it with trusted service providers who help us operate our business (for example CRM, email, analytics and advertising platforms), and with authorities where required by law. These providers may process data outside Malaysia, and we take reasonable steps to ensure it remains protected.
4. Cookies and tracking
Our website may use cookies and similar technologies, including analytics and advertising pixels, to understand how visitors use our site and to measure the effectiveness of our campaigns. You can control cookies through your browser settings.
5. Security and retention
We use reasonable technical and organisational measures to protect your data. We keep personal data only for as long as needed for the purposes described above or as required by law.
6. Your rights
You may request access to, or correction of, your personal data, withdraw your consent to marketing at any time, or ask us to limit how we use your data. To do so, email us at hello@bixox.asia. Each marketing message we send includes a simple way to unsubscribe.
7. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
8. Contact us
Bixox, 21 Jln Tapah Kaw 18, 41400 Klang, Selangor, Malaysia
Email: hello@bixox.asia | Phone: +60 12-410 7651