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Bixox is a Kuala Lumpur digital marketing agency helping Malaysian SMEs and growing brands win more customers online.

Contact Info
Location

Klang, Selangor

What We Do

Six Ways We Help Malaysian Businesses Grow

Choose a single service or combine them into a full-funnel growth system. Every engagement starts with a free audit, clear goals and transparent pricing in ringgit.

Two colleagues working together at a laptop
01

SEO & Local Search

Get found by customers who are already searching. We combine technical SEO, content and Google Business Profile optimisation so you rank where it matters – including Google Maps for “near me” searches.

  • Keyword research in English, Bahasa Malaysia and Chinese
  • Google Business Profile and review growth
  • Technical audits, speed and mobile fixes
  • Location pages and content that ranks

Best for: clinics, restaurants, home services, professional firms and multi-branch brands.

Read our local SEO guide
Two women discussing content on a tablet
03

Social Media & Content

Build a brand people remember. We create platform-native content, manage your community and run creator partnerships that feel authentic to Malaysian audiences.

  • Content calendars with festive and local moments
  • Short-form video for TikTok, Reels and YouTube Shorts
  • Community management and social customer care
  • Creator and micro-influencer campaigns

Best for: consumer brands, F&B, beauty, fashion and education.

See the festive calendar
Three colleagues working at a table in a modern office
04

Websites & Landing Pages

Fast, mobile-first pages designed to convert visitors into enquiries. We build high-performing landing pages for ad campaigns and lightweight websites that are easy to edit and easy for Google to read.

  • Conversion-focused copy and layout
  • Lead forms, WhatsApp buttons and click-to-call
  • Core Web Vitals and SEO-ready structure
  • A/B testing and heatmap insights

Best for: any business sending paid or organic traffic to a website.

See an example landing page
Three people reviewing charts and documents at a table
05

WhatsApp & CRM Automation

Turn enquiries into customers. We connect your ads, website and WhatsApp Business to a simple CRM so every lead gets a fast reply and a consistent follow-up.

  • WhatsApp Business setup and API integration
  • Instant replies, chatbots and lead qualification
  • Follow-up sequences and broadcast campaigns (opt-in only)
  • PDPA-aware consent and data handling

Best for: service businesses and sales teams who live in WhatsApp.

Read the WhatsApp guide
Team collaborating around a table with laptops and charts
06

Shopee, Lazada & TikTok Shop Growth

Win on the platforms where Malaysians shop. We optimise your listings, run marketplace ads and plan voucher and campaign calendars for 9.9, 11.11, 12.12 and every festive peak.

  • Store and listing optimisation
  • Shopee, Lazada and TikTok Shop ads
  • Creator and live-selling support
  • Campaign calendars and inventory planning

Best for: brands and sellers growing on Malaysian marketplaces.

See marketplace results
How We Work

From First Call to Measurable Growth

Audit

A free review of your current marketing, competitors and opportunities.

Strategy

A 90-day plan with channels, budgets in RM and clear KPIs.

Launch

Campaigns, tracking and pages built and live in about 10 working days.

Optimise

Weekly improvements, monthly reports and quarterly strategy reviews.

Service FAQs

What to Know Before You Start

Straight answers on fees, reporting and how we work.

  • What is included in your monthly management fee?
    Strategy, campaign build, creative direction, ongoing optimisation, conversion tracking set-up and a monthly performance report with a call to walk through it. Ad spend is paid directly by you to the platform, so there is no mark-up.
  • How often will I receive reports?
    You get a live dashboard you can open any time, a short weekly WhatsApp update and a full monthly report covering leads, cost per lead, sales impact and next steps.
  • Do you manage Shopee, Lazada and TikTok Shop stores?
    Yes. We handle listing optimisation, product photography direction, voucher and campaign calendars (9.9, 11.11, 12.12), marketplace ads and creator collaborations.
  • Are WhatsApp marketing messages PDPA-compliant?
    We build WhatsApp flows around explicit opt-in, easy opt-out and minimal data collection, in line with Malaysia's Personal Data Protection Act 2010. Meta's conversation charges for the WhatsApp Business API are billed separately by your provider.
  • Can I start with just one service?
    Of course. Many clients begin with a single channel, such as Meta ads or SEO, and add services once they see a return. We will always tell you honestly if a channel is not right for your stage.

Ready to turn marketing spend into real customers?

Get a free marketing audit and a 90-day growth plan built for your business – no obligation.